Refund policy

Returns + Refunds

We hope you love everything you bring home from Care & Company. As a small business offering personal-care and wellness products, product safety and integrity are important to us. Due to the personal-care nature of many of our products, all sales are final.

Damaged, Defective or Incorrect Items

If something isn't right with your order, we want to make it right. If an item arrives damaged, is defective (such as a pump or sprayer that doesn't work), or you received the wrong item, please contact us within 7 days of purchase or delivery.

Please include your order number or proof of purchase and, when applicable, a photo of the issue. Depending on the circumstances, we will work with you on an appropriate replacement, exchange or refund.

Refill Purchases

For health, safety and product-integrity reasons, all refillery purchases are final sale and cannot be returned or exchanged, except in the case of a defective or non-conforming product.

Questions?

If you have a question or concern about something you purchased, please reach out to shopcareandcompany@gmail.com. We're a small business and genuinely care about your experience with our products.

Nothing in this policy limits any rights provided under applicable law.